Privacy Policy

This Policy describes how we collect, use, and share your personal information when you visit our website (the "Site") or make a purchase.

1. Personal Information We Collect

Device Information. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone, as well as some of the cookies installed on your device. We also collect information about the pages or products you view and your interactions with the Site ("Device Information"). We collect Device Information using the following technologies:

  • Cookies (e.g., _session_id, _shopify_visit, _shopify_uniq, cart)
  • Log files (IP address, browser type, date/time)
  • Web beacons, tags, and pixels used to analyze usage

Order Information. When you make a purchase, we collect: your name, billing and shipping address, payment information, email address, and phone number ("Order Information"). When we talk about "Personal Information," we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • process payments, fulfill orders, and send you order confirmations and related communications;
  • screen for fraud and assess risk;
  • (with your consent) send you marketing communications.

We use Device Information to help us improve and optimize the Site (through analytics and performance monitoring) and to assess the effectiveness of our advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers that help us run our store and analytics:

  • Shopify (e-commerce platform)
  • Google Analytics (traffic analysis)

We may also share your information to comply with applicable laws, to respond to legal requests, or to protect our rights.

4. Behavioral Advertising

We may use your Personal Information to show you personalized ads based on your interests. For more information about how targeted advertising works, or to opt out, you can use your browser settings and the opt-out portals offered by the major advertising networks.

Do Not Track. We do not currently alter our data collection practices when we detect a Do Not Track signal from your browser.

5. Your Rights

If you're a resident of the European Economic Area, you have the right to access, correct, update, and delete your personal information, as well as the right to restrict or object to processing and to data portability. If you're a California resident, you have similar rights under the CCPA, including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, please contact us at: 📩 store-jewelheart@outlook.com

Your information may be transferred outside of your country of residence, including to Canada or the United States, in accordance with applicable legal safeguards.

6. Data Retention

We retain your Order Information for as long as necessary to provide you with our services and to meet our legal and tax obligations, or until you ask us to delete it, where applicable.

7. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review it periodically.

8. Contact Us

For questions or privacy-related requests, please contact us at: 📩 store-jewelheart@outlook.com